Privacy Policy

Privacy Policy

Privacy Policy

Last Updated: June 18, 2026

Welcome to Nakshyo ("Nakshyo", "we", "our", or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you use our website, mobile application, services, and related platforms (collectively, the "Services").

By accessing or using Nakshyo, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information:

  • Full Name
  • Mobile Number
  • Email Address
  • Date of Birth
  • Gender
  • Profile Photograph
  • Location Information
  • Language Preferences
  • Account Credentials
  • Payment Information
  • KYC and Verification Documents (if applicable)

1.2 Partner Information

For Partners, Astrologers, Consultants, or Service Providers, we may collect:

  • Professional Information
  • Experience and Qualifications
  • Bank Account Details
  • Government-issued Identification Documents
  • PAN Card Details
  • GST Information (if applicable)
  • Business Information

1.3 Automatically Collected Information

When you use our Services, we may automatically collect:

  • Device Information
  • Browser Type
  • Operating System
  • IP Address
  • Device Identifiers
  • Usage Statistics
  • App Performance Data
  • Cookies and Similar Technologies

2. How We Use Your Information

We use your information to:

  • Create and manage user accounts
  • Provide astrology and related services
  • Process payments and withdrawals
  • Verify identities and prevent fraud
  • Improve platform functionality
  • Personalize user experience
  • Send service notifications
  • Provide customer support
  • Comply with legal obligations
  • Analyze usage patterns and trends
  • Conduct research and business analytics

3. Communication

We may send:

  • Account Notifications
  • OTP Verification Messages
  • Transaction Updates
  • Service Announcements
  • Promotional Messages
  • Marketing Communications
  • Partner Notifications

Users may opt out of marketing communications where applicable.

4. Cookies and Tracking Technologies

Nakshyo may use cookies, web beacons, analytics tools, and similar technologies to:

  • Remember user preferences
  • Improve user experience
  • Analyze platform performance
  • Prevent fraud and abuse
  • Deliver personalized content

Users may manage cookie preferences through browser settings.

5. Payment Information

Payments made through Nakshyo may be processed through trusted third-party payment providers.

We do not store complete credit card, debit card, or banking credentials on our servers unless required for operational purposes and permitted by law.

Payment providers may collect and process payment information according to their own privacy policies.

6. Sharing of Information

We may share information with:

  • Service Providers
  • Payment Processors
  • Analytics Providers
  • Cloud Hosting Providers
  • Customer Support Partners
  • Legal Authorities when required by law
  • Business Partners and Affiliates

We do not sell personal information to third parties.

7. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect personal information against:

  • Unauthorized Access
  • Disclosure
  • Alteration
  • Loss
  • Misuse

While we strive to protect user information, no system can guarantee absolute security.

8. Data Retention

We retain personal information for as long as necessary to:

  • Provide services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements
  • Prevent fraud

Upon account deletion requests, information may be retained where legally required.

9. User Rights

Subject to applicable laws, users may have the right to:

  • Access Personal Information
  • Update Information
  • Correct Inaccuracies
  • Request Deletion
  • Withdraw Consent
  • Object to Processing
  • Request Data Portability

Requests may be submitted through our support channels.

10. Children's Privacy

Nakshyo is not intended for individuals under 18 years of age.

We do not knowingly collect personal information from minors. If we become aware that a minor has provided personal information, we will take appropriate steps to remove such information.

11. Third-Party Services

Our Services may contain links to third-party websites, applications, or services.

We are not responsible for the privacy practices of third-party platforms. Users should review their respective privacy policies.

12. International Data Transfers

Your information may be processed, stored, and transferred to servers located in different jurisdictions where our service providers operate.

By using our Services, you consent to such transfers where permitted by applicable law.

13. Legal Compliance

We may disclose personal information if required:

  • By Law
  • Court Order
  • Government Request
  • Regulatory Authority
  • Investigation of Fraud or Abuse

14. Partner and Professional Conduct

Information submitted by Partners may be used for:

  • Verification
  • Background Checks
  • Performance Monitoring
  • Quality Assurance
  • Customer Support
  • Regulatory Compliance

Submission of false information may result in suspension or termination.

15. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.

Changes will become effective upon publication on our website or application. Continued use of the Services constitutes acceptance of the updated policy.

16. Contact Us

For questions regarding this Privacy Policy, please contact:

Nakshyo
Email: support@nakshyo.com
Website: https://nakshyo.com

By using Nakshyo, you acknowledge that you have read, understood, and agreed to this Privacy Policy.